Free Shipping $99+ | Duties Covered in Select Countries ✅ [Check Policy]
Shipping policy(Updated on May 17, 2025)
Orders with a total amount of $99 or more qualify for free shipping. pandakb.com ships internationally from China.
Delivery Coverage
We deliver to most countries and regions. You can view available shipping options and costs for your country or region at checkout.
Processing Times
- Most items will be shipped within 1-2 days after order placement.
- For pre-order items or items with delayed delivery, the specific shipping timeline will be stated on the product page.
Tariffs and Duties
Due to varying customs policies across countries and regions, we cover tariffs for the following countries and regions (no additional charges for customers):
- North America: USA, Canada, Mexico
- Europe: EU (European Union), UK, Switzerland
- Asia: Japan, South Korea, Singapore, Malaysia, Philippines
- Oceania: Australia, New Zealand
- Latin America: Chile, Colombia
For countries and regions not listed above, any customs duties or taxes imposed on the package will be the buyer’s responsibility.
Shipping Times
Estimated delivery times start from the moment the carrier picks up the package, which may be later than your order confirmation email time.
Delivery may be delayed if packages are held by local customs.
| Location | Estimated Time (Business Days) |
| USA | 7-12 |
| Canada | 10-15 |
| Mexico | 10-20 |
| UK | 6-8 |
| EU (European Union) | 5-10 |
| Australia | 7-15 |
| New Zealand | 7-12 |
| Chile | 11-14 |
| Brazil | 15-25 |
| Colombia | 10-20 |
| Singapore | 4-7 |
| Malaysia | 5-7 |
| South Korea | 6-8 |
| Japan | 4-7 |
| Russia | 10-20 |
| Vietnam | 3-7 |
| India | 5-20 |
The table above only lists some countries and regions. If you would like to inquire about shipping times for other countries and regions, please contact us. Shipping times are estimated and not guaranteed. Delays may occur due to unforeseen events such as customs clearance issues, carrier technical problems, transportation disruptions, or staffing challenges. We strive to resolve issues proactively. For updates on your order, contact us at support@pandakb.com.
Order Status
Once your order is shipped, you will receive a confirmation email to your PayPal registered address, including a tracking number. You can track your order on the “Track Order” page.